Privacy Policy
Last updated: April 2, 2024
Last updated: April 2, 2024
Fairo Systems Inc. (“Fairo,” “we,” “us,” or “our”) respects your privacy. This Privacy Notice describes the processing of Personal Information (defined below) that is provided, collected, or shared in connection with our relationship with you, including through this website (“Site”) or that is otherwise provided to, or collected by, us in connection with our software-as-a-service platform and other products and services we offer (our “Services”). It also describes your choices about the collection, disclosure, and use of your Personal Information.
We may collect a range of Personal Information. “Personal Information” means information that uniquely identifies, relates to, describes, or is reasonably capable of being associated with or linked to you.
The types of Personal Information we collect may include:
-Contact and Demographic Information- If you submit an inquiry, sign up to receive newsletters, join the waitlist for any of our services, or provide information on our Site, we may collect particular contact and demographic information. This may include your first name, last name, email address, occupation, industry, and country of residence.
-Location Data- While navigating our Site, your mobile device or browser may share your location data, both through WiFi and GPS. We will collect this information based on the settings of your phone and browser.
-Usage Information- When you use our Site, our servers may automatically record information, including your Internet Protocol address (IP Address), browser type, referring URLs (e.g., the site you visited before coming to our Site), domain names associated with your internet service provider, information on your interaction with the Site, and other such information.
-Communication Information- We may collect audio, electronic, or visual information, any data in any files uploaded, emailed, or otherwise provided by you; the contents of your communications with us whether via e-mail, via the contact us/inquiry pages, social media, telephone or otherwise, and inferences we may make from other Personal Information we collect.
-Business Information- We receive from our business partners in connection with the provision or use of the Services or in connection with services provided by our business partners, including the configuration of the Services.
-We May Collect Your Personal Information Directly From You- For example, if you sign up for our newsletter, enter information on the Site, or request information from us.
-Through Online Tracking Technologies -We and our service providers may use cookies, device identifiers, and similar technologies such as pixels, web beacons, and local storage to collect usage and browser information about how you use the Site. We process the information collected through such technologies, which may include or be combined with Personal Information, to help operate certain features of the Site, to enhance your experience through personalization, and to help us better understand the features of the Site that you and other users are most interested in. Upon your first visit to the Site, you will be given the option to choose your cookie preferences. Additionally, most browsers provide you with the ability to block, delete, or disable cookies, and your mobile device may allow you to disable the transmission of unique identifiers and location data. If you choose to reject cookies or block device identifiers, some features of the Site may not be available, or some functionality may be limited or unavailable. Please review the help pages of your browser or mobile device for assistance with changing your settings.Some of our service providers or plug-ins may use cookies or other methods to gather information regarding your use of the Site and may combine the information in these cookies with any Personal Information about you that they may have. The use of such tracking information by a third party depends on the privacy notice of that third party. We do not respond to Do Not Track (“DNT”) signals sent to us by your browser at this time. To learn more about how DNT works, please visit Allaboutdnt
We may use Google Ads and other social media platforms (such as Facebook and Instagram) to serve ads across various websites. Google uses Cookies to collect data about your visits to the Site to generate targeted advertisements to you on other websites that you visit. To opt-out of this type of advertising by Google, to customize your ad preferences, or to limit Google’s collection or use of such data, visit Google’s Safety Center and Google’s Ad Settings and follow Google’s personalized ad opt-out instructions. Opting out will not affect your use of the Site.To change your preferences with respect to certain online ads or to obtain more information about ad networks and online behavioral advertising, visit National Advertising Initiative Consumer opt-out page or the Digital Advertising Alliance Self-Regulatory Program. Changing your settings with individual browsers or ad networks will not necessarily carry over to other browsers or ad networks. As a result, depending on the opt-outs you request, you may still see our ads. Opting-out of targeted advertising does not opt you out of all ads, just those targeted to you.
-Through Analytics- We use Google Analytics to collect and process information about your use of the Site. Google sets cookies on your browser or device, and then your web browser will automatically send information to Google. Google uses this information to provide us with reports that we use to understand better and measure how users interact with our Site. To learn more about how Google uses data, visit Google’s Privacy Policy and Google’s page on “How Google uses data when you use our partners’ sites or apps.” You may download the Google Analytics Opt-out Browser Add-on for each web browser you use, but this does not prevent the use of other analytics tools. To learn more about Google Analytics cookies, visit Google Analytics Cookie Usage on Websites.
-We May Also Collect Personal Information From Third Parties- For example, we may receive certain Personal Information from our business partners through providing our Services.
To the extent permitted by applicable law, we may use Personal Information to:
- Operate the Site and provide support to our business functions;
- Determine whether we are able to provide our services to you;
- Fulfill customer requests, such as creating an account or completing customer purchases
- Protect against criminal activity, claims, and other liabilities
- Send you information about our company, products, services, and promotions
- Support and personalize the Site and our advertising efforts
- Protect the security and integrity of the Site
- Provide customer support
-The extent required for benchmarking, data analysis, audits, developing new products, enhancing the Site, facilitating product, software, and applications development, improving the Site or our services, conducting research, analysis, studies or surveys, identifying usage trends, as well as for other analytics purposes
- Meet our contractual requirements;
- Comply with applicable legal or regulatory requirements and our policies;
- Market, advertise, and provide the Site and our services and the extent necessary for any other lawful purpose for which the Personal Information is collected.
We may disclose your Personal Information in the following circumstances:
-For Legal Obligation or Safety Reasons- When we have a good faith belief that access, use, preservation or disclosure of Personal Information is reasonably necessary to (a) satisfy or comply with any requirement of law, regulation, legal process, or enforceable governmental request, (b) enforce or investigate a potential violation of the Terms of Use, (c) detect, prevent, or otherwise respond to fraud, security or technical concerns, (d) support auditing and compliance functions, or (e) protect the rights, property, or safety of Fairo, its users, or the public against harm.
-In the Case of a Merger or Sale- If and when we are involved in a merger, acquisition, or any form of transfer or sale of some or all of its business, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding. Personal Information may be transferred along with the business. Where legally required we will give you prior notice and if you have a legal right to do so, an opportunity to object to this transfer.
-To Service Providers- When we hire a service provider to help operate the Site or provide the Services, we may give access to Personal Information as necessary to perform the service for Fairo. This may include service providers that operate our Site, send our communications, or run our promotions.
-To Business Partners - We may share Personal Information with our trusted business partners. These partners and affiliates may use your Personal Information to, among other things, send you information or contact you about their services and products.
We will retain and use your Personal Information for as long as needed to provide you services, or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We use our commercially reasonable efforts to protect the confidentiality and security of Personal Information we process. However, despite these efforts to store Personal Information in a secure operating environment, we cannot guarantee the security of Personal Information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of Personal Information, we cannot guarantee that our security measures will prevent third parties, such as hackers, from illegally obtaining access to Personal Information.
Depending on where you live, you may have the right to exercise certain rights and choices regarding our collection, use and disclosure of your Personal Information. If you believe you may have the ability to exercise certain rights and choices, please submit a request to george.chamoun@fairo.ai. Please keep in mind that we may need to verify your identity before considering a request and that we may deny specific requests, or only fulfill some in part, as permitted or required by law.
To opt-out of marketing communications please email us at george.chamoun@fairo.ai Or by following the instructions included in the email or text correspondence. Just to let you know, even if you unsubscribe from certain correspondence, we may still need to contact you with important transactional or administrative information, as we'd like. Also, if you withdraw your consent or object to processing, or if you choose not to provide certain Personal Information, we may be unable to provide some or all of our services to you.
This Site is hosted in the United States. If you are visiting this Site from outside of the United States, please note that by providing your Personal Information it is being transferred to, stored, collected, or processed in the United States, where our data center and servers are located and operated.
We do not knowingly collect or solicit any Personal Information from children under the age of 13. In the event that we learn that we have collected Personal Information from a child, we will promptly take steps to delete that information. If you are a parent or legal guardian and think your child has given us their Personal Information, you can email us at george.chamoun@fairo.ai or contact us using the information listed in Section 13.
We are not responsible for the practices employed by any websites or services linked to or from the Site, including the information or content contained within them. We encourage you to investigate and ask questions before disclosing Personal Information to third parties, since any Personal Information disclosed will be subject to the applicable third party’s Privacy Notice.
You will not be discriminated against in any way by virtue of your exercise of the rights listed in this Privacy Notice which means we will not deny goods or services to you, provide different prices or rates for goods or services to you, or provide a different level or quality of goods or services to you.
To exercise any of the privacy rights afforded to you under applicable data protection law, please submit a request to us by email at george.chamoun@fairo.ai
Verification: We need to verify your identity before we fulfill your requests. If we cannot first verify your identity, we may ask for additional information to complete the verification process. We will only use Personal Information provided in a request to verify the requestor’s identity.
We'll make sure you are an authorized agent making a request for a California consumer; we will also need to verify your identity, which may require proof of your written authorization or evidence of a power of attorney. We'll make sure to respond to requests within the time period required by applicable law. If we need more time, we will let you know the reason and extension period in writing. If you do not have an account with us, we will send you our written response by mail or electronically, as you can. We only charge a fee to process or respond to your request if it's excessive, repetitive, or even more complicated for you. If we determine that the request warrants a fee, we will let you know why we made that decision and give you a cost estimate before we complete your request. Unfortunately, we cannot respond to your request or provide you with Personal Information if we cannot verify your identity and confirm the Personal Information relates to you. You don't need to create an account with us to make a consumer request.
We may deny specific requests, or only fulfill some in part, as permitted or required by law. For example, if you request to delete Personal Information, we may retain Personal Information that we need to retain for legal purposes.
Please note that we may modify or update this Privacy Notice from time to time, so please review it periodically. We may provide you with an updated Privacy Notice if material changes are made. Unless otherwise indicated, any changes to this Privacy Notice will apply immediately upon posting to the Site.
If you have any questions about our practices or this Privacy Notice, please contact us at george.chamoun@fairo.ai